PRIME HOME OPERATIONS
Privacy policy
Effective September 18, 2026
What we collect
When you join our waitlist, we collect your email address or phone number, annual personal income range, and home ZIP code. When you contact us, we collect your name, email address, and message. Please do not include payment details, entry codes, or other sensitive household information in the contact form.
How we use it
We use this information to respond to you, manage our waitlist, understand service fit and location, and contact you about availability. Joining the waitlist does not guarantee service or a particular start date. We do not sell your personal information.
Storage and service providers
Our website and form records use Google Firebase. Our email delivery provider processes the information needed to deliver confirmations and notify our team. Access to submissions is limited to authorized people and service providers who support these functions.
Security and technical information
We use encrypted connections and restrict database access. To prevent abuse, we process limited technical information such as request timing and a hashed network address. Hosting providers may also keep security and access logs. No system can guarantee absolute security.
Cookies and tracking
This website does not use advertising trackers or analytics cookies. Essential technical processing supports hosting, security, and form submission.
Retention and your choices
We keep waitlist records while your request remains active and contact messages for as long as needed to handle the inquiry and related business records. You can ask us to correct or delete your information, or stop contacting you, by emailing william@primehomeoperations.com. We may retain information when required for legal, security, or recordkeeping purposes.
Contact and updates
Prime Home Operations operates in Tampa, Florida 33602, United States. Contact us at william@primehomeoperations.com with privacy questions. We will post changes to this policy on this page with an updated effective date.